On the day we suddenly came across a house we loved, we had no agent and our house was not anywhere near ready for going on the market. We contacted Dan by text and he immediately went to work on helping us buy and sell. With his sharp negotiation strategies as well as extensive connections (e.g., with lender, lawyer, painter, stager, house cleaner - you need it, he has a 'guy' for that), we had an accepted offer on the house we wanted to buy (below asking) and an offer on the house we were selling (1 weekend on market, offer above asking). He gave sound advice but always deferred to us on all major decisions. He is in high demand and is extremely busy, but always seemed to keep track of every step of our transactions despite juggling other clients simultaneously. You'd think he was some kind of robot that sells houses, but he is very friendly and has a great personality.